Program Manager of Larkin Street Academy

Reports to:         Associate Director of LSA                          Department:  LSA
Classification:  Exempt                                                           Division:  Class I

 WHO WE ARE

Since 1984, Larkin Street Youth Services has been committed to helping San Francisco’s most vulnerable youth ages 12-24 move beyond street life. This commitment has fueled the development of a comprehensive continuum of services that is nationally recognized as a model of innovative and effective care. We offer stability, safety, and the opportunity for a better life.

Larkin Street’s continuum provides a range of housing options—from immediate emergency shelter to permanent supportive housing—in addition to essential wraparound services that offer kids the resources and skills they need to exit street life. Supportive services include education, technology and employment training; healthcare, including mental health, substance abuse, and HIV services; and case management.

Our success rate in helping kids get off the street for good testifies to a simple truth: Given safety, shelter, compassion, guidance, and enough positive options, youth can find their own solutions. We believe all youth deserve the chance to reach their full potential and contribute their best to the world.

PRIMARY RESPONSIBILITIES

The primary responsibilities for the Program Manager of Larkin Street Academy are to oversee employment and education services including workforce development, post-secondary enrollment, and underage education and employment programming at Larkin Street Youth Services. The Program Manager of LSA supervises the day-to-day operations of the employment and workforce development teams and initiatives, and the underage program, as well as providing leadership, guidance, and supervision to staff. The Program Manager of LSA oversees the development and implementation of training curriculum for program staff and managers. In addition, the Program Manager of LSA maintains and expands relationships with non-profit service providers, employers, and key community partners to increase employment, education, and training opportunities for youth. Some key responsibilities include: ensuring integration of education and employment services into Larkin Street’s continuum of services, managing, monitoring and reporting on public and private grants and contracts, and oversight of program budgets.

 DUTIES AND RESPONSIBILITIES

  • Oversee all aspects of Larkin Street Academy’s Workforce Development programs, the Underage Education and Employment programs, and supervising the assistant managers and staff of each program, including day to day operations, hiring and training
  • Provide monthly statistics and complete contract and grant reports, maintain current knowledge of contract/grant goals and status of all
  • Participate in interviewing process for Larkin Street Youth Services
  • Supervise record keeping for programs the role oversees
  • Assist staff to develop curriculum in all areas skills, job readiness, job development and retention, education and career planning, and independent living skills
  • Follow labor market trends, generate job leads and broker creative employment/internship opportunities
  • Provide professional and community resources
  • Provide weekly supervision meetings for staff and managers in department
  • Participate in all management meetings, weekly staff meetings, and all other relevant or required agency or contract/community/grant partner meetings
  • Participate in agency planning activities
  • Facilitate and encourage high cross-coordination and collaboration with LSA and Engagement programming.
  • Develop positive staff morale
  • Other duties as assigned by supervisor

CHARACTERISTICS

Candidates applying for this position will possess:

  • Extreme passion for our agency’s mission in maintaining a positive, upbeat attitude
  • Exceptional organizational skills with reliability and consistency in work performance
  • Flexibility with a team player mentality
  • Ability to work with minimal to moderate supervision
  • An extreme focus on good judgment with a proactive approach to problem-solving
  • Ability to maintain a professional demeanor with great interpersonal and communication skills
  • Ability to multi-task with the capability to learn quickly and integrate efficiently

 PROFESSIONAL PERFORMANCE

  • Maintain professional standards of performance, demeanor and appearance at all times.
  • Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description.
  • Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
  • Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
  • Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
  • Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
  • Maintaining the strictest of confidentiality.
  • Ability to work with a diverse staff and excel in a multi-cultural environment.

 SKILLS AND ABILITIES

  • Weekends and Evenings shifts may be required.
  • Bilingual in English/Spanish preferred

 QUALIFICATIONS

  • BA Degree in Business, Management, Social Services, Communication, or other related field required.
  • At least three years of management and supervisory experience required
  • Minimum three years of experience in workforce development, and/or supported vocational services required
  • One year of previous experience working with homeless, marginalized, and runaway youth.
  • Must also have ability to work with high-risk youth and with diverse staff, clients, and volunteers.