Reports to: Program Manager
Department: Lark Inn
The summary below provides a detailed list of responsibilities and is not limited to additional responsibilities deemed necessary as set forth by the Chief of Programs or Executive Director:
The primary responsibilities of the Program Specialist (Emergency Housing) include screening applications and interviewing clients, weekly visits/check-ins with clients and hotel management, ensure upkeep of property, document agreements, contracts and evictions between Larkin Street Youth Services. Carefully maintain the budget, ensure positive relationships with hotels and Larkin Street Youth Services. Calculate damages, key deposits and clean up after a client exits services. Act as a liaison between client and hotel management. Ensure client maintains points of engagement while in services.
Additional responsibilities include:
- To engage successfully with a diverse client population who present with a myriad issues.
- To handle crisis situations though de-escalation techniques and assist clients as they process social and emotional problems.
- To practice life skills training for youth through modeling, active counseling and motivational interviewing and facilitation of groups.
- To promote the wellness of the community through a ham reeducation approach.
- To ensure the safety and security of all clients, staff, volunteers and the facility.
- Maintaining the cleanliness and operations of the facility including preparing and serving meals, cleaning bathrooms, maintaining storage areas and other tasks assigned by program management.
- To collect client information through intake and assessment, organize that information by entering data into paper-based and electronic-based data systems and obtain additional information by coordinating with other professional sources.
- To participate in professional development activities to enhances counselor skill levels.
- The Program Specialist will work in conjunction with other staff members and other agencies to ensure the continuum of services for clients.
- The Program Specialist will also act as an advocate and point person to new youth entering the Lark-Inn.
SKILLS AND ABILITIES:
Candidates applying for this position will:
- Demonstrate a commitment to homeless and at-risk youth.
- Show an active interest in the agency’s mission.
- Demonstrate organizational skills with reliability and consistency in work performance.
- Exhibit flexibility with a team player mentality.
- Seek out team support and supervision, when appropriate.
- Work with minimal to moderate supervision.
- Demonstrate good judgment with a proactive approach to problem-solving.
- Maintain a professional demeanor with good interpersonal and communication skills.
- Believe that recovery is a possibility.
- Accurately prioritize tasks with the capability to learn quickly and integrate new learning efficiently.
- Demonstrate resilience towards adversity and maintain a positive attitude in the work environment.
- Ability to set clear boundaries with clients, other staff and volunteers.
- Ability to maintain a client-centered approach by respecting each client’s rights.
- Ability to objectify client behavior, rather than personalize it.
- Ability to engage with clients in a hopeful and empathic manner.
- Proficient in Microsoft Office (Word, Excel, and Outlook)
- Ability to accurately and efficiently prioritize tasks.
PROFESSIONAL PERFORMANCE STANDARDS:
- Maintain professional standards of performance, demeanor and appearance at all times.
- Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description.
- Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
- Maintain a focus on the agency’s mission and work to promote the positive individual and social change goals it embodies.
- Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
- Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
- Maintaining the strictest of confidentiality.
- Ability to work with a diverse staff and excel in a multi-cultural environment.
2-3 years of experience working with high-risk youth in a shelter and/or transitional or supportive housing program(s).
- Bachelor’s degree, and/or equivalent experience, in Counseling, Psychology or Social Work.
- Working knowledge of Harm Reduction and the issues facing homeless youth including substance use, mental health issues, the foster care and juvenile justice systems.
- A self-starter with the ability to follow-through on tasks.
- A clean driving record and CA Driver’s License (able to qualify for a CDL)
- Bi-Lingual in Spanish a plus.
- Choice of Kaiser medical plans, plus dental and vision- (with coverage at no cost for one of the Kaiser and Dental plans as well as Vision for Employees only)
- Health Care and Dependent Care Flexible spending accounts
- Life Insurance
- Vacation- (starting at 3 weeks, increasing to 5 weeks by year five)
- Sick time
- 11 Paid Holidays + Floating Holidays
- Employee Assistance Program
- Health Advocate Service
- Commuter Benefits Program
- Paid Sabbatical following 5 years of employment
- 403(b) retirement plan
How to Apply: Send cover letter & resume to firstname.lastname@example.org.
In the Subject line of the email, please specify which job applying to.