PRIMARY RESPONSIBILITY: The Program Manager of Youth Force & GED programs supervises the day-to-day operations of both the Youth Force and GED programs and initiatives, as well as provide leadership, guidance, and supervision to staff. The Program Manager of Youth Force and GED Services oversees the development and implementation of training curriculum for program staff. In addition, the Program Manager Youth Force & GED Services maintains and expands relationships with non-profit service providers, employers, and key community partners to increase employment, education, and training opportunities for youth. Some key responsibilities include: ensuring integration of education and employment services into Larkin Street’s continuum of services, managing, monitoring and reporting on public and private grants and contracts, and oversight of program budgets. This position is tasked with creating programmatic change as is necessary to support workforce development and client goals for further employment and/or education.
REPORTS TO: Associate Director of Larkin Street Academy
SUPERVISES: 2-6 Counselors
EXEMPT STATUS: Exempt
UNION STATUS: Non-Union
ESSENTIAL JOB FUNCTIONS:
- Supervise record keeping for programs the role oversees.
- Oversee labor projects, day-to-day activities, and provide appropriate feedback to Youth Force Counselors at 134 Golden Gate Street area and out in the community.
- Responsible for interviewing and hiring staff for the Youth Force program team, as well as other Youth Force and Outreach positions as needed.
- Provide weekly supervision to Youth Force Counselors including professional development plans, which involve training, having ongoing support from Program Manager of LSA.
- Facilitate bi-weekly staff meetings and help develop positive staff morale.
- Attend meetings, manage communications, and collaboration at various Larkin Street program sites and external agencies to support Larkin Street clients, staff, and to facilitate coordinated care as directed by Program Manager.
- Represent agency as a liaison to community resources and collaborate with community partners to organize appropriate work projects and coordinate cultural and educational excursions that will provide broad exposure for Youth Force participants as well as conduct public relations with the community
- Contribute to Larkin Street Youth program refinements in ways that meet employer’s needs and expectations.
- Create engagement and support plans for Youth Force participants with higher needs.
- Assist staff to develop curriculum in all area’s skills, job readiness, job development and retention, college success and career planning, and independent living skills.
- Follow labor market trends, generate job leads and broker creative employment/internship opportunities.
- Provide professional and community resources.
- Provide weekly supervision meetings for staff and managers in department.
- Participate in all management meetings, weekly staff meetings, and all other relevant or required agency or contract/community/grant partner meetings.
- Participate in agency planning activities.
- Facilitate and encourage high cross-coordination and collaboration with LSA and Engagement programming.
- Develop positive staff morale.
- Other duties as assigned by supervisor.
OTHER DUTIES AND RESPONSIBILITIES:
- Run weekly ETO reports for Youth Force and report relevant contract data to Associate Director
- Maintain professional standards of performance, demeanor and appearance at all times.
- Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description.
- Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
- Exercise discretion, confidentiality, and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
- Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
- Other duties as assigned.
PHYSICAL & LANGUAGE REQUIREMENTS:
- Proficient in Microsoft Office (Word, Excel, and Outlook)
- Excellent written and verbal communication skills
- Requires ability to lift, transfer, push/pull, maneuver, and reposition 25 lbs.
- Ability to reach, bend and walk.
- Finger manipulation.
- Ability to comprehend complex materials.
- Ability to speak and write English clearly and accurately.
- Bachelor’s Degree in a related field or equal experience.
BACKGROUND & EXPERIENCE:
- Three to four years of experience in workforce development, academic or related discipline.
- 3-4 years supervisory experience preferred.
- Experience working with adolescents as a vocational counselor/job developer or in the field of public relations.
- Experience in working in a multi-cultural, diverse environment is highly desired.
- Must also have the ability to work with high-risk youth and with diverse staff, clients, and volunteers.
- Experience working with youth is highly desired, especially at-risk, homeless or runaway youth.
Larkin Street reserves the right to revise job descriptions or work hours as required.
Larkin Street is an Equal Opportunity Employer