PRIMARY RESPONSIBILITY: Provide guidance, information and services – within the agency’ mission and goals – to homeless and runaway youth and young adults in a shelter and/or transitional or supportive housing program(s)


• Set and contribute to a safe, dignified, orderly atmosphere by enforcing program rules, policies, and procedures.
• Conduct regular rounds of facility (including bed checks and locker checks,) and interact with clients to share information, provide supplies, and facilitate interventions.
• Ensure safety of clients by controlling access to facilities and helping to ensure adequate health and safety standards are maintained throughout the facility.
• Perform minor janitorial and maintenance duties while reporting major facility issues.
• Respond to emergencies appropriately, including contacting appropriate staff, and interacting and cooperating with police, fire, and medical personnel as needed.

• Model appropriate personal interaction and life skills at all times
• Ensure that client chores are done
• Must be available for evening, overnight and weekend shifts.
• Responsible for supporting program services within the milieu. For example, crisis intervention or helping to maintain the safety of the program.
• Responsible for contributing towards the care and welfare of staff and to the clients we serve.
• Other duties as assigned.

• Proficient in Microsoft Office (Word, Excel and Outlook).
• Ability to multi-task and efficiently manage priority action items.
• Ability to notice symptoms of use and abuse, recover and treatment philosophies.
• Working knowledge of issues facing homeless youth who are actively using substances.
• Must be a self-starter with excellent follow-through skills.
• Requires ability to lift, transfer, push/pull, maneuver, and reposition 25 lbs.
• Ability to reach, bend and walk.
• Finger manipulation.
• Ability to comprehend complex materials.
• Ability to speak and write English clearly and accurately.

• BA Degree preferred or three years of social service experience required – or equivalent experience in a residential program.

• One year previous experience working with homeless and runaway youth in the arena of substance use, newly housed or mental health required.
• Ability to work with and relate to diverse high-risk youth living on the streets.
• Ability to work in a multi-cultural environment of diverse staff, clients and volunteers.
• Weekends and overnight shifts may be required.
• Bilingual in English/Spanish preferred.

*Candidates for this position must complete and to pass DOJ livescan fingerprinting in order to work in a licensed facility*
*Where Federal or State law imposes a criminal record history requirement that conflicts with a requirement of the Fair Chance Ordinance, the Federal or State law will apply – per Fair Chance Ordinance Police Code, Article 49*

This position is represented by SEIU 1021 under a collective bargaining agreement.

Larkin Street reserves the right to revise job descriptions or work hours as required.

Larkin Street is an Equal Opportunity Employer